bet jeli Privacy Policy

Introduction and Scope

bet jeli places the highest importance on the privacy of its members. This privacy policy (Policy) describes what information is collected about you when you use bet jeli's website and services, how that information is processed, and what your rights are.

By using any of bet jeli's services, you agree to the terms of this policy. This policy is an integral part of our Terms and Conditions. This policy applies only to domains and mobile applications operated by bet jeli — bet jeli is not responsible for the data collection practices of any third-party websites or services.

If you have any questions while reading this policy, you may contact our support team directly via live chat or email.

What Information We Collect

bet jeli collects several types of information, broadly divided into two categories:

2.1 Information Provided Directly

When you register an account at bet jeli, make a deposit, or seek support, you directly provide certain information. This includes:

• Full name and date of birth (for age verification — service is for members aged 21+)
• Mobile number and email address
• National ID or passport number (for KYC verification)
• Financial information — bKash, Nagad, Rocket, or bank account details
• Support requests and contact messages

2.2 Automatically Collected Information

Some information is collected automatically when you visit the bet jeli site:

• IP address and device type
• Browser type and operating system
• Cookies and session data
• Page view times, click patterns, and navigation history
• Geolocation information (at country and region level)

Purpose of Data Collection

bet jeli uses user information only for the following legitimate purposes:

3.1 Service Operation and Improvement

• Account creation, maintenance, and management
• Processing deposits and withdrawals
• Providing and verifying bonuses and promotions
• Monitoring VIP program progress
• Improving site performance and user experience

3.2 Security and Fraud Prevention

• Detecting and preventing unauthorized account access
• Identifying financial fraud and money laundering
• Detecting multiple account usage
• Securing accounts through OTP and two-factor verification

3.3 Legal Compliance

Under applicable law, bet jeli may be required to retain and disclose certain information. In such cases, information is provided only in response to valid requests from the relevant authorities.

3.4 Communication and Support

• Sending transaction-related notifications and confirmations
• Notices of service updates and policy changes
• Responding to support requests
• Relevant promotional information (subject to member consent)

Data Storage and Security

bet jeli uses industry-standard technology to protect your information. All data transmitted on the site is secured through SSL encryption. The following measures are taken for data storage:

• Data transfers secured with 256-bit SSL/TLS encryption
• Sensitive information stored in encrypted form on servers
• Limited and controlled staff access — only personnel in relevant departments can view the data
• Regular security audits and vulnerability testing
• Active firewall and intrusion detection systems

Even after an account is closed, some information may be retained for a specified period for legal requirements or dispute resolution. Once the required period has passed, that information is securely deleted.

Data Sharing with Third Parties

bet jeli never sells or rents your personal information. However, information may be shared with trusted third parties in specific circumstances:

5.1 Payment Processors

Information necessary to complete transactions via bKash, Nagad, Rocket, and bank transfers is shared with the relevant financial service providers. This information is used solely to verify and complete transactions.

5.2 Service Partners

Gaming software providers and technology infrastructure partners may receive a limited amount of information, used only for their designated role. These partners are bound by contract with bet jeli and must follow the same standard of privacy policy.

5.3 Legal Requirements

Information may be disclosed in compliance with applicable law pursuant to a valid court order or authority request. bet jeli always endeavors to resist such requests through legal means in order to protect users' interests.

Cookies and Tracking Technology

bet jeli uses cookies and similar technologies to ensure proper site functionality and improve user experience. Types of cookies:

6.1 Essential Cookies

These cookies are necessary for the site to operate — maintaining login sessions, saving language preferences, and keeping security features active. Disabling these cookies will prevent many site features from working.

6.2 Analytics Cookies

Used to collect statistics such as which parts of the site are most used and how long sessions last. This information is used to improve the service — not in a way that identifies individuals.

6.3 Preference Cookies

Used to remember your preferences such as theme, language, or game category. You can manage cookies through your browser settings, but disabling some cookies may limit site functionality.

User Rights

Every member registered at bet jeli has the following rights regarding their own information:

7.1 Right to Access

You may at any time request a summary of the information bet jeli holds about you through the support team. Processing this request may take up to 30 working days.

7.2 Right to Correction

If any information in your profile is incorrect or incomplete, you may have it corrected. Some information can be changed directly from account settings; verification of identity may be required for changes to important information.

7.3 Right to Deletion

If you request account closure, we will delete your information subject to legal obligations. However, some information may need to be retained temporarily if there are ongoing disputes, pending transactions, or legal requirements.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional messages, you may cancel your subscription from account settings or through the support team. However, transaction and security-related notifications will always be sent.

Protection of Minors

bet jeli strictly does not provide services to anyone under the age of 21. Age is verified during the registration process, and if a member is found to be a minor, their account is immediately closed and the related information is deleted.

Following our responsible gaming guidelines, we are committed to creating an environment where safe and informed play is ensured. If you have information about any minor's account, please notify us immediately.

International Data Transfer

bet jeli's servers may be located in various countries. Even if your information is transferred to another country, the same standard of protection described in this policy is maintained. Regarding international data transfers:

• Data is transferred in encrypted form
• Data protection conditions are included in agreements with third parties
• Only the minimum necessary information is transferred
• The purpose of data use is kept specific and limited

Policy Changes and Contact

bet jeli reserves the right to amend this privacy policy as needed. In the event of significant changes, registered members will be notified via email or site notification. Continued use of the site after changes are made will be considered acceptance of the updated policy.

For any questions about this policy or the management of your information, contact our support team via 24/7 live chat or email us at: [email protected]

To learn more about us, read our About Us page, which provides details about bet jeli's identity, goals, and commitments.

For answers to common questions, visit our Frequently Asked Questions page, where answers to common questions about accounts, payments, and security are compiled.